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REFUNDS & CANCELLATIONS

Clear status before payment actions.

This frontend prepares payment, document and refund states, while final eligibility and gateway actions remain backend-controlled.

Participation fees

Any platform participation fee shown in the product is separate from an animal and must never be presented as a purchase price for a pet.

Refund requests

The frontend can collect a refund request and show its status. The final backend and payment provider determine whether a payment is refundable and when a refund is complete.

Cancellations

Cancelling or withdrawing an application does not transfer ownership and should not imply that any payment action is automatically reversed.

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